BUSINESS TRAVEL Management Services

Implementing a duty of care drill with Fox was a success. We are especially pleased with the high response rate, the overall results and our confidence in using and understanding our duty of care tools.

I cannot say enough positive things about our Fox client solutions manager and their support of our firm. They are always quick to answer questions and address any concerns, as well as communicate any information that impacts our program or travel in general. I truly believe that our travel program would not be where it is today without Fox. They are an absolute pleasure to work with.

We recently moved from one of the big mega agencies, and have been blown away with how much better our experience has been since our transition. Not only were we able to negotiate better pricing for our program, but we have had the best customer service experience. Fox has shown us that there are TMCs out there who are listening to the customers’ needs and are creating solutions to help manage those challenges…as with travel, they tend to change often. We feel very fortunate to be with a TMC that gets it, and is looking to help us meet our company goals, not just fit into a TMC mold. We could not be more pleased, well done!

Fox World Travel’s customer service is top notch. With the pandemic affecting our business travel, our client solutions manager has stayed in close touch and helped us with solutions to save money on cancelled airline tickets. We are very happy with our partnership with Fox World Travel. We feel like our business matters to them and that seems to be rare these days.

I called after hours on a Friday night and spoke to your emergency services team. They were very knowledgeable and helped me immediately. I was able to book my trip with no issues once I received help. I’m extremely grateful for all of their help.

Fox World Travel takes great care to listen to our needs and/or suggest new ideas and implement those things in a timely manner. The team we have working on Promega’s account is fantastic!