BUSINESS TRAVEL Management Services

The Technology department has been able to adapt to most of our requests and our unique situation. We have brought some challenges, and they have always come through.

I cannot say enough positive things about our Fox client solutions manager and their support of our firm. They are always quick to answer questions and address any concerns, as well as communicate any information that impacts our program or travel in general. I truly believe that our travel program would not be where it is today without Fox. They are an absolute pleasure to work with.

Fox works with the customer to be sure they get what they need out of a contract; we renewed ours recently and their customer service and willingness to work with us was very much appreciated.

We have a very successful in-house travel department due in part to the help that Fox has given us; from high-end reporting, new technology and products, all the way down to their 24-hour agent support.  We are extremely happy with their level of responsiveness to our company’s needs and their dedication to high-quality service.

I like how Fox World Travel complements our managed travel program in many ways. As their website states, they provide business travel solutions tailored to your travel program.” Our company wants travelers to have a smooth travel experience in all touch point areas. This starts with booking the reservation, which is made easy with options to call or email an experienced and knowledgeable travel agent at anytime from anywhere in the world.

I like how Fox staff at all levels are available to assist me when needed. Travel issues are minimal due to the regular meetings I have with my account representative. We create annual goals which consistently move my program forward. Travel is constantly changing and my program needs to keep up and stay fluid to provide the best overall travel experience.

I like how reporting is easy to access along with the recap of the monthly scorecard that provides valuable travel data | share with our executives. In addition, my account representative sends out updates or news that keep me informed, like passport delays, the Real ID changes, COVID-19 updates or new Fox enhancements.
I like in the event of an emergency or crisis, Fox has technology to monitor risk management situations and send out alerts, keeping everyone informed.
I like being on the Fox Advisory Board, which helps keep me in touch with travel changes, Fox leaders and other travel managers. This been a valuable resource for me and I look forward to our board meetings.

I like how Fox knows all things travel.

Thank you!

Implementing a duty of care drill with Fox was a success. We are especially pleased with the high response rate, the overall results and our confidence in using and understanding our duty of care tools.

I called after hours on a Friday night and spoke to your emergency services team. They were very knowledgeable and helped me immediately. I was able to book my trip with no issues once I received help. I’m extremely grateful for all of their help.