Corporate Travel Management Services

“Everything we do at Fox, from our processes, customer service training and even the technology we create holds the traveler experience at its core. We work closely with our travel managers to help them understand their travelers’ feedback, voice of customer themes and barriers in their travelers’ journey. This helps an organization create a custom travel program based on their travelers’ needs.”

It’s my number one go-to. After I book a hotel or a flight, I have the information back within minutes. The continually updated text messages keep me from parking at the wrong airport terminal when the airline has a last-minute gate and terminal change.

We have a very successful in-house travel department due in part to the help that Fox has given us; from high-end reporting, new technology and products, all the way down to their 24-hour agent support.  We are extremely happy with their level of responsiveness to our company’s needs and their dedication to high-quality service.

Fox World Travel is an excellent travel partner. They are very receptive to our needs. I love working with our Client Solutions Manager, Jennifer Terpstra!

Fox World Travel’s customer service is top notch. With the pandemic affecting our business travel, our client solutions manager has stayed in close touch and helped us with solutions to save money on cancelled airline tickets. We are very happy with our partnership with Fox World Travel. We feel like our business matters to them and that seems to be rare these days.

Our client solutions manager, Jennifer Terpstra has been a wealth of knowledge when I have questions and is proactive with sending me informational emails. I appreciate her inviting me to attend industry calls and virtual tradeshows that are helpful to increase my knowledge as a travel manager as well as giving me an opportunity to meet other travel managers.

The Technology department has been able to adapt to most of our requests and our unique situation. We have brought some challenges, and they have always come through.

Sysmex went live with Fox in July 2020. The implementation team was absolutely fantastic. We love all of the features that Fox offers that we did not have available from our previous TMC. We couldn’t be happier and look forward to continue working with Fox.