Unused Tickets: What You Need to Know and What You Can Do

The more you travel, the more disruptions are inevitable, whether a flight is cancelled due to weather or a big meeting is rescheduled and your travelers no longer need to fly. Not every trip can go perfectly. Not only are these disruptions inconvenient, but many times cancelling a non-refundable ticket can cause additional fees to be charged when you are ready to reuse that ticket toward the purchase of a new trip.

At a time when COVID-19 has caused significant disruption to travel, it is important for organizations to be diligent about unused ticket management. Fox World Travel is sharing our insights on how you can effectively track and reuse your tickets and, in turn, save money.

How Can you Reuse Unused Travel Tickets?

To maximize the value of your unused tickets that your organization already paid for, a trusted travel management company (TMC) like Fox World Travel assists with keeping track of those tickets and reapplying them toward your future travel plans, as well as utilizing our Waivers 3i waivers technology to match any applicable penalty waivers to the ticket. This way, you won’t have to purchase a new ticket for a future flight, but can reuse an old ticket from a flight you didn’t take without possibly having to pay a change fee.

Learn from Fox experts about unused tickets management and cost savings in our webinar!

Fox makes the process stress-free by using our technology to track all your tickets for you. Then, when an unused ticket is available for use, Fox has programmed our technology to automatically apply it to new reservations made in the online booking tool or even if you talk to an agent directly, so your travelers don’t have to take any action or remember to check for tickets on file! Our agents also have access to view the tickets you have on file and advise travelers when they can be used. Fox has full visibility of a ticket’s history and rules, and we provide notifications to travelers and travel managers as they near expiration.

During a time when understanding how to manage your unused tickets is more valuable than ever, Fox is here to equip your organization with the knowledge and tools to make the process easy, maximize your savings and prepare to support your future travel plans.


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